Subscription terms
Updated 17 September 2026. These terms apply to paid subscriptions to UnitCost Desk.
1. Service and plans
These terms apply to UnitCost Desk. Contact support@unitcostdesk.com for support. The service compares supplier CSV/TSV price lists and saves column profiles, aggregate summaries and quotes you choose to upload.
Free includes online comparison, full CSV report export and a combined limit of 100 saved profiles, summaries and quotes after sign-in. Pro increases that combined limit to 1,000. Neither plan includes purchasing services, manual verification, original price-list backups or complete reports stored in the cloud. Google and ChatGPT sign-ins create separate accounts, even with matching emails. A subscription belongs to the account used at checkout.
2. Price, renewal and activation
Pro is priced at US$19 per month and renews automatically until canceled. There is no annual prepayment or free trial. Pay in USD or, where Stripe offers the option, choose a converted currency. Checkout shows the currency, total and any applicable taxes before you confirm. Stripe conversion rates include its conversion fee; converted renewal amounts may vary with exchange rates. Your card issuer may also charge currency-conversion or other fees.
Pro capacity activates after the server verifies an eligible paid subscription. Returning from Checkout alone does not confirm payment. If capacity has not updated, refresh your workspace or contact support with your receipt number. Do not send full card details.
3. Cancellation and saved data
Use Manage subscription in Plans to update payment details and cancel renewal through Stripe. Normal cancellation takes effect at the end of the paid period; Pro capacity remains until then.
After cancellation takes effect, payment becomes overdue or a subscription is no longer eligible, new saves use the free limit of 100 entries. Existing entries remain readable, exportable and deletable, and are not automatically deleted because of cancellation. If above the limit, export and delete entries or restore an eligible subscription before saving more. Deleting workspace data does not cancel a subscription.
4. Three-day first-payment refund
Within three calendar days after your first subscription payment, request a full refund of that payment at support@unitcostdesk.com. Provide the subscription account email and receipt number for verification. Do not send passwords, full card numbers or identity documents.
Once eligibility is verified and the refund is processed, that subscription is canceled immediately and the workspace returns to free capacity. Existing data remains available as described in section 3. Refunds return through Stripe to the original payment method; settlement time depends on the payment method and bank. Support handles requests manually; refunds are not automatic or instant.
Later normal renewals and unused days do not receive routine prorated refunds. Contact support to resolve duplicate charges, billing errors or a paid service that was not provided. Mandatory refund rights under applicable law remain unaffected.
5. Data and limitations
Original CSV files are processed in your browser. Saving or restoring profiles and summaries uploads their names, column settings or category totals. Only explicitly confirmed quote saves or restores upload the selected SKU, supplier, date, currency, underlying unit, pack price and quantity. Each quote uses one entry; the rest of your CSV is not uploaded.
Summaries and quotes cannot recreate original files or complete reports. Keep your exported reports and workspace JSON backups. Avoid unnecessary confidential information in names, column headings or quotes. See the privacy notice for details.
Use comparable currencies, underlying units and pricing bases, and check original quotations. The tool does not convert taxes, shipping, discounts, currencies, weight or volume, and does not replace purchasing judgment. Do not access others' data without permission, abuse payment features or disrupt the service. No uninterrupted availability, profit or purchasing savings are promised.
6. Changes and enquiries
New prices or paid-plan scope will not apply retrospectively to periods already paid for. Changes affecting future renewals will be clearly communicated in advance, with an opportunity to cancel before they apply. Applicable statutory rights are not limited by these terms. Contact support@unitcostdesk.com for service or data enquiries.